Quick Start Guide

Get your BeSeat booking system up and running in just a few minutes.

Step 1: Create Your Account

1. Visit the [registration page](https://app.beseat.com/register)
2. Enter your business details
3. Verify your email address

Step 2: Use the Setup Wizard (Recommended)

After registration, the Setup Wizard guides you through essential setup in one flow:

1. Logo — Upload your business logo (PNG or JPG, 200×200px recommended)
2. Business Hours — Set opening and closing times, and which days you’re open
3. Booking Rules — Configure min/max party size, daily guest limit, and auto-confirm size
4. Notifications — Enable push notifications (mobile) or email alerts (web)
5. Share — Copy your booking link or QR code to share with customers
6. Done — Review and go to your dashboard

For detailed wizard steps, see Setup Wizard.

Step 3: Set Up Your Business Profile (if not done in Wizard)

1. Add your business name and contact information in Settings → Business Settings
2. Upload your logo if you skipped it in the wizard
3. Set your timezone

Step 4: Configure Business Hours

Set your operating hours for each day of the week (or use the wizard):

1. Go to Settings → Business Hours
2. For each day, set:
   • Opening time (24-hour format, e.g., 08:00 for 8 AM)
   • Closing time (24-hour format, e.g., 20:00 for 8 PM)
   • Open/Closed status (mark days when your business is closed)
3. Click Save Changes

Tip: Use 24-hour format for all times. For example, 08:00 for 8 AM, 13:30 for 1:30 PM, and 20:00 for 8 PM.

Step 5: Configure Booking Items

Set up your booking items (tables, rooms, services, etc.):

1. Go to Settings → Booking Items
2. Click Add Item to create new booking items
3. For each item, configure:
   • Item name (e.g., “Table 1”, “Room A”)
   • Capacity (number of people/guests)
   • Area (optional, e.g., “Main Hall”, “Outdoor”)
   • Status (Active, Inactive, Maintenance, or Reserved)
4. Click Save Changes when done

Note: Booking items must be set up before customers can make reservations.

Step 6: Configure SMTP Settings

Configure email settings to send booking confirmations and notifications:

1. Go to Settings → SMTP
2. Enter your SMTP configuration:
   • SMTP Host (e.g., smtp.gmail.com, smtp.outlook.com)
   • SMTP Port (commonly 587 for TLS or 465 for SSL)
   • SMTP Username (your email address)
   • SMTP Password (your email password or app-specific password)
   • Encryption (TLS or SSL)
3. Click Test Mail to verify your settings work
4. Configure admin notifications:
   • Enable/disable email notifications for each new booking
   • Set up daily booking summary emails (optional)
5. Click Save SMTP Settings

Important: Without SMTP configuration, customers won’t receive booking confirmation emails. Most email providers require app-specific passwords for SMTP access.

Step 7: Integrate Your Booking Widget

1. Go to Settings → Integrations
2. Choose your integration method:
   • Direct Booking Link: Share a direct URL with customers
   • QR Code: Generate a QR code for easy access
   • Website Embed: Copy the iframe code to embed on your website
3. Follow the instructions in the Integration tab

For detailed integration instructions, see the Integration Guide.

Step 8: Start Accepting Bookings

Your booking system is now live! Customers can:

• Book appointments 24/7 through your website or direct link
• Receive automatic email confirmations
• Get email reminders before their booking
• Cancel or modify their bookings online

Next Steps

Now that your basic setup is complete, explore these additional features:

• Setup Wizard - Guided onboarding (Logo, Hours, Booking, Notifications)
• Staff Schedule - Define staff rotas and weekly shifts
• Customize Email Templates - Personalize your booking emails
• Set Up Exception Dates - Override regular hours for special dates (Pro plan)
• Configure Payment Settings - Accept deposits via Stripe or PayPal
• Add Team Members - Invite staff members to help manage bookings
• Customize Widget Settings - Match your booking widget to your brand
• Configure Booking Settings - Set guest limits, time slots, and booking rules

Need Help?

Contact our support team.