All Features – Everything Your Restaurant Needs

BeSeat offers a comprehensive suite of features to help you manage reservations, tables, and customer relationships with ease. Our platform is designed to boost efficiency, reduce no-shows, and deliver a seamless guest experience.

Reservation & Table Management

Streamline your booking process with intelligent table management and real-time availability tracking.

Visual Table Layout Editor

Drag-and-drop interface to design your restaurant layout and manage table configurations easily.

Real-time Table Availability

See which tables are available, occupied, or reserved in real-time across all devices.

Online Booking Widget & Iframe

Embed booking functionality directly on your website or social media platforms.

Automated Confirmations & Reminders

Reduce no-shows with automated email confirmations and reminder notifications.

Waitlist & Walk-in Management

Efficiently manage waiting lists and walk-in customers with smart queue management.

Multi-area & Multi-branch Support

Manage multiple dining areas and restaurant locations from a single dashboard.

Customer Experience & CRM

Build lasting relationships with your customers through personalized service and intelligent insights.

Customer Profiles & Visit History

Track customer preferences, dining history, and special requests for personalized service.

Personalized Service Notes

Record and access customer preferences, dietary restrictions, and special requirements.

Birthday & Special Occasion Tracking

Never miss important dates and create memorable experiences for your customers.

Automated Feedback Collection

Gather customer feedback automatically and use insights to improve your service.

Advanced Customer Insights & Analytics

Understand customer behavior and preferences with detailed analytics and reporting.

Operations & Automation

Automate routine tasks and streamline your restaurant operations for maximum efficiency.

Business Hours & Exception Dates

Set custom business hours and manage special dates like holidays or private events.

Staff Role Management

Assign different roles and permissions to your staff (Owner, Staff) for secure access control.

Daily Booking Summary Emails

Receive daily summaries of bookings, cancellations, and important updates via email.

Custom Booking Rules & Auto-confirm

Set up automatic confirmation rules based on availability, party size, and other criteria.

Bulk Booking Operations

Efficiently manage multiple reservations at once with bulk operations and batch processing.

Integrations & API

Connect BeSeat with your existing tools and systems for seamless workflow integration.

70+ POS, CRM & Marketing Tools

Integrate with popular point-of-sale systems, customer relationship management, and marketing platforms.

RESTful API for Custom Integrations

Build custom integrations with our comprehensive REST API and developer documentation.

Custom SMTP Email Settings

Use your own email server for sending confirmations and notifications to maintain brand consistency.

Export Data & Reports

Generate comprehensive reports and export data in various formats for analysis and backup.

Webhooks for Real-time Updates

Receive instant notifications about booking events through webhook integrations.

Ready to Experience All Features?

Start your free plan and unlock the full power of BeSeat for your business.