Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a reservation, or contact us for support.

Account Information

  • Name and contact information
  • Business details and preferences
  • Payment information (processed securely)

Usage Information

  • Reservation data and customer information
  • Website usage and interaction data
  • Device and browser information

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process reservations and manage your account
  • Send important updates and notifications
  • Improve our platform and user experience
  • Provide customer support

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With trusted service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your information:

  • SSL/TLS encryption for data in transit
  • Secure data centers with physical and digital security
  • Regular security audits and updates
  • Access controls and authentication

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website usage and performance
  • Provide personalized content and features
  • Ensure security and prevent fraud

7. Third-Party Services

We may use third-party services for:

  • Payment processing (Stripe, PayPal)
  • Email delivery (SendGrid, Mailgun)
  • Analytics and monitoring (Google Analytics)
  • Customer support tools

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our website.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

  • Email: privacy@beseat.com
  • Address: 71-75, Shelton Street, Covent Garden, WC2H 9JQ London
  • Phone: +44 (0) 20 1234 5678